Consumers International - Are portable bank account numbers the answer to the switching conundrum? Apr 03, 2012

 "Consumer surveys conducted by several CI members to mark World Consumer Rights Day last month threw up some interesting results. One of which was that allowing consumers to take their bank account number with them should they decide to leave their bank may be the best way to get them to make the switch

In a nutshell, the surveys revealed that the majority of consumers who have switched banks found the process relatively straightforward and easy, however, of these, a significant minority experienced problems. The perception among consumers who haven’t switched is that it is going to be difficult, risky and time consuming."
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